Virtual physiotherapy FAQs for Alberta residents

healthUpdated provides virtual physiotherapy to Alberta residents. If your question is not answered here, email lisa@myhealthupdated.com or book a free program-information call.

What happens in a virtual physiotherapy session?

Similar to an in-person physiotherapy session, the physiotherapists will take a detailed history to understand your symptoms, medical history, and goals. They will then observe your movement and guide you through appropriate exercises or strategies. They will provide education, advice, and develop a personalized treatment plan that addresses your specific goals.

Read more: What happens in a virtual physiotherapy appointment?

Can I use virtual physiotherapy if I already have a physiotherapist or other healthcare provider I am seeing?

Yes, our physiotherapists are happy to collaborate with your existing physiotherapist or other healthcare providers, where appropriate, to help support your goals and provide coordinated care.

What do I need at home?

A phone, tablet, or computer with a camera and internet service; enough floor space to move; and a chair. If your program would benefit from simple equipment, like a resistance band or weights, we will tell you exactly what to get.

Read more: What happens in a virtual physiotherapy appointment?

What does it cost?

Program details and fees are covered on the free program-information call, where we can also point you to what your extended health plan may reimburse. Fees are receiptable as physiotherapy services with a licensed physiotherapist.

Read more: Is virtual physiotherapy covered by insurance in Alberta?

Do I need a referral?

No. In Alberta you do not need a doctor’s referral to see a physiotherapist, although some extended health plans ask for a physician’s note before they reimburse.

Read more: Do I need a referral for physiotherapy in Alberta? · Does Alberta Health Care cover physiotherapy?

Does virtual physiotherapy work?

The research so far suggests it can, with results similar to in-person care for some conditions, and researchers caution that study quality is often low. Some situations still need hands-on care, and we will say so.

Read more: Does virtual physiotherapy work?

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Email: lisa@myhealthupdated.com